Express Delivery Firms Boost Service Quality with ISO Certification

Express Delivery Firms Boost Service Quality with ISO Certification

The international express industry is transitioning from a traditional experience-driven approach to a standardized process based on ISO certification and service quality ratings, enhancing service quality and management efficiency. ISO certification not only optimizes express processes but also provides companies with an effective risk management framework. In response to changing customer values, the service rating mechanism is continuously evolving, increasing trust and competitiveness in the express industry.

08/07/2025 Logistics Industry Insights
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Chinese Cargo Owners Unite Against Maersks Seal Fee Spark Controversy in Shipping Industry

Chinese Cargo Owners Unite Against Maersks Seal Fee Spark Controversy in Shipping Industry

Chinese cargo owners have united to protest against Maersk over disputes regarding sealing fees, marking a significant shift in foreign trade companies' response to unreasonable charges. Three major associations in Xiamen have strongly condemned Maersk's actions, urging for the protection of cargo owner rights and greater industry transparency. This issue transcends mere fee disputes, as it holds profound implications for the future development of the maritime shipping industry.

07/28/2025 Logistics
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Cargo Delays Analyzed in MSC CRISTINA FX715W Incident

Cargo Delays Analyzed in MSC CRISTINA FX715W Incident

This article provides an in-depth analysis of the MSC CRISTINA FX715W cargo ship's opening port delay. It explores common causes of cargo ship delays and corresponding response strategies. The importance of real-time tracking, multi-party verification, risk assessment, and timely communication are emphasized. The aim is to enhance the ability of freight forwarding professionals to handle similar issues effectively and mitigate potential disruptions in the supply chain.

08/22/2025 Logistics Encyclopedia
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The Advantages and Applications of LCL Shipping

The Advantages and Applications of LCL Shipping

LCL shipping (Less than Container Load) is a cost-effective method of container transportation suitable for cargo that cannot fill an entire container. It combines shipments from multiple shippers, reducing transportation costs and offering flexible logistics solutions, particularly beneficial for small and medium-sized enterprises and individual clients. Due to its adaptability, LCL shipping allows for a quick response to changes in market demand, ensuring cargo space availability even during peak periods.

11/30/-0001 Logistics
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Cross-Border E-Commerce Faces Rising Customs Scrutiny

Cross-Border E-Commerce Faces Rising Customs Scrutiny

This article discusses the issue of customs detention worldwide, analyzing common reasons for detentions and providing effective preventive measures and response strategies. Cross-border e-commerce merchants should pay attention to declaration values, product names, and packaging methods, while also understanding the customs policies of different countries to minimize detention risks. In the event of a detention, timely communication with customers, assisting with customs clearance, and properly handling return matters can effectively protect merchants' interests and strengthen customer trust.

07/29/2025 Customs Knowledge
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Freight Forwarding Guide Simplifies Customs Clearance Process

Freight Forwarding Guide Simplifies Customs Clearance Process

This article focuses on common issues in the freight forwarding customs clearance process and provides practical solutions. It comprehensively analyzes freight forwarding practical skills to help you clear customs efficiently, covering packing list modification, bill of lading handling, ENS fee calculation, tally information confirmation, booking and dangerous goods precautions, inspection response, and the use of original bills of lading. It offers guidance on navigating the complexities of customs clearance and ensuring smooth and compliant import/export operations.

08/23/2025 Logistics Encyclopedia
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Pacific Shipping Sees Recovery in H1 Earnings An Analysis of the Shift from Loss to Profit

Pacific Shipping Sees Recovery in H1 Earnings An Analysis of the Shift from Loss to Profit

Pacific Shipping Company reported a net profit of $30.8 million for the first half of 2023, a significant improvement from last year's losses. The company noted that the recovery of the bulk carrier market and high operational load factors contributed to the positive performance. Looking ahead, the company remains optimistic about the recovery of the shipping market and plans to continue exploring investment opportunities in second-hand vessels. Additionally, in response to the 2020 low-sulfur regulations, the company is assessing compliance strategies.

08/01/2023 Logistics Industry Insights
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Global Trade Relies on Cargo Insurance Amid Rising Risks

Global Trade Relies on Cargo Insurance Amid Rising Risks

This article provides a comprehensive analysis of cargo insurance under various modes of transportation. It offers detailed guidance for businesses navigating global trade, covering pre-insurance preparation, policy selection, post-loss response, and the preparation of claim documents. Choosing the right cargo insurance is crucial for safeguarding business interests and ensuring stable development. This guide aims to equip businesses with the knowledge needed to effectively mitigate risks associated with international shipping and protect their valuable assets throughout the supply chain.

08/21/2025 Logistics Encyclopedia
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Freight Forwarding Best Practices for Shipping Agents

Freight Forwarding Best Practices for Shipping Agents

This paper focuses on key aspects of freight forwarding operations, including shipping agent selection, manifest processing, document workflows, information from shipping company document centers, and emergency response. It aims to help freight forwarding professionals improve efficiency, reduce risks, and provide practical guidance. The paper details best practices and considerations for each stage of the process, offering actionable insights to optimize operations and minimize potential disruptions. This serves as a valuable resource for both novice and experienced professionals in the freight forwarding industry.

08/22/2025 Logistics Encyclopedia
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China's JD, Alibaba Clash Over Rival E-Commerce Logistics Models

China's JD, Alibaba Clash Over Rival E-Commerce Logistics Models

This article explores the competition between JD.com and Alibaba in the logistics sector, particularly their recent interactions and disputes. Liu Qiangdong accused Cainiao of siphoning profits from courier companies, while Cainiao countered that JD lacks an understanding of platform sharing. The article analyzes the differences in their models and strategies, as well as the role and opportunities for courier companies during market reshuffling. The key challenge for both sides will be how to adjust strategies in response to industry developments amid competition and cooperation.

07/28/2025 Logistics
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